Bewgle enables e-commerce companies, brands, and agencies to collect, analyze, and then act on insights from user-generated content from the web using Machine Learning and Artificial Intelligence for marketing, product innovation, and customer experience optimization.
The tool has an intelligent review collection solution driven by AI, which increases the collection rate by 300%. The AI-driven platform surveys review social comments, blogs, and more and help the user understand their customers\' likes and dislikes and also know where they stand when compared to their competition. Users can use the dashboards and APIs, which will highlight areas for improvement, category trends, channel preferences, and content recommendations for brand positioning, product innovation, and marketing campaigns. The different information users can see on their dashboard are rating by topic, drivers of purchase, areas of improvement, customer personas, emerging market and consumer trends, channel optimization, etc. Bewgle enables users to get deep customer insights and categorize them to leverage those insights in an optimal way.